How To Read A Conflicting Money-Back Guarantee
A money-back guarantee is supposed to reduce your risk. When a page states two different refund windows, it can do the opposite.
Here's how this kind of inconsistency happens, and the practical steps to protect yourself before ordering.
What a conflicting guarantee actually looks like
A general guarantee section near the top of a page might state one number — say, 180 days — in bold, prominent language. Then, further down, individual package or pricing cards each state a different number, like 90 days. Both are technically ‘on the page,’ and neither is clearly marked as the outdated or superseded one.
Why this happens
Page updates that don't fully propagate. A brand may update its guarantee policy in one template section without updating every other place the number appears.
Reused template content. Some pages are built from templates originally designed for a different offer with different terms, and not every instance gets updated.
Simple oversight. Not every inconsistency reflects bad intent — sometimes it's just an error that wasn't caught before publishing.
Why you can't assume the better number applies
It's tempting to assume the longer, more generous window (180 days) is the real one. But there's no reliable way to know that from the page alone — and if a dispute arose, the seller could just as easily point to the shorter window instead.
The practical fix
Before ordering from any page with this kind of conflict, contact support and ask specifically: ‘Which guarantee window applies to my order — 90 days or 180 days?’ Get the answer in writing (email is ideal), and save it alongside your order confirmation.
How this applies here
MemoFix's promotional page states exactly this kind of conflict — 180 days in the general guarantee section, 90 days on every package card. See our honest verdict for how we factored that into our overall read.
